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full time Duty Manager

at Private in Dubai, UAE

Duty Manager
Industry: Other
Career: Mid Career
Job Location: Dubai
Salary: Unspecified
Experience: 1 - 2 Years
Job Type: Full Time
Gender: Any
Email: jennygarcia@fordubaijobs.com
City: Dubai


Description

The Role
Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.

· Provides functional assistance and direction to all departments.
· Cooperates, coordinates and communicates with other hotel departments as required.
· Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
· Responds to guest needs and resolves related problems
· Supervises and directs Reception and Reservations personnel.
· Supports and assists Front Office personnel and all departments at peak periods.
· Ensures VIPs and priority club guests receive special attention
· Inspects front of house and back of house regularly for cleanliness.
· Assists Guest Relations in greeting, rooming, and sending off VIP guests.
· Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
· Promotes inter-hotel sales and in-house facilities.
· Checks billing instructions and monitors guest credit·
· Takes action with the Property Management Systems (PMS) in emergency situation.
· Fully conversant with all hotel emergency procedures.

Interested candidates send CV to jennygarcia@fordubaijobs.com

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Published at 01-02-2016
Viewed: 861 times